Video Remote Interpreting (VRI) Services

Efficient Communication with American Sign Language (ASL) Video Remote Interpreting (VRI) Services

We understand that effective communication is essential for people who are deaf or hard of hearing who need a sign language interpreter, and that’s why we offer VRI services for American Sign Language as well as Signed Exact English (SEE). Our VRI services for sign language allow you to connect with a professional sign language interpreter in real-time through a video call, ensuring that you can have a face-to-face conversation without the need for an on-site interpreter.

Our Video Remote Interpreting services are perfect for a wide range of situations, including:

For Individuals:

Medical appointments: VRI allows individuals who use ASL to communicate with healthcare providers in real-time, ensuring that they receive the proper care and treatment.
Legal proceedings: VRI can be used by individuals who use ASL to communicate with lawyers and other legal professionals during proceedings.
Emergency services: VRI allows individuals who use ASL to communicate with emergency services in real-time, ensuring that they receive the proper emergency assistance.

Business, Government, and Nonprofits:

Business: Video Remote Interpreting is essential for inclusion and accessibility in everything from customer service to training webinars, staff meetings, orientations, interviews, etc., allowing all parties to communicate smoothly and equally.
Government: Video Remote Interpreting is used by municipal, state, and federal governments and their agencies to communicate with deaf employees as well as deaf citizens needing sign language interpretation for interactions such as town halls, immigration proceedings, social security or welfare services, adoptions, IRS help, and so many more.
Non-Profits: Video Remote Interpreting is used by non-profit organizations to support individuals who need sign language in a variety of ways: support group meetings, religious services, weddings, funerals, museum tours or lectures, political or fundraising events -- anywhere that people need to communicate, which is everywhere!

Universities, Colleges, and K-12 Schools:

Education: VRI can be used in educational settings to provide interpretation services for students and parents who use ASL, allowing them to fully participate in classroom activities and parent-teacher conferences.
Distance learning: VRI can be used in distance learning settings to provide interpretation services for students who use ASL, allowing them to fully participate in online classes and virtual meetings.
Student support services: VRI can be used in student support services to provide interpretation services for students who use ASL, allowing them to receive the appropriate support and guidance.

How it works:

Our VRI services are user-friendly and easy to use, and you can access it from anywhere in the world. All you need is a stable internet connection and a device with a camera and microphone. Our platform connects you with a professional ASL interpreter in real time through a video call, ensuring that you can communicate effectively.

Cost effective

VRI eliminates the need for on-site interpreters and the added cost and logistics that come with it.

Convenient

VRI can be accessed from anywhere with an internet connection, making it easy to use.

Improved Communication

VRI ensures that you can communicate effectively with people who use ASL, improving communication and understanding.

Making Communication Accessible for People Worldwide!

"I had to share this with you. We just received our evaluation for the period 8/1/2021 through 7/31/2022, and it is literally EXCEPTIONAL 😊 Note that we received a much lower rating last go-round due to the issues we had with our previous CART provider. HRI has turned this around in a very big way, and Graham is extremely appreciative of your efforts and success in fulfilling this contract." In other words, YOU ROCK!!

Adina Imes

“Since 2017, HRI-CART services has been my first choice in captioning. Whether for events at the University of South Florida or with the City of Tampa, the HRI-CART staff have been professional, punctual and highly skilled. Attendees have been very pleased with the accuracy and delivery of the captioning.”

Raquel Pancho ADA Coordinator, Office of the Chief of Staff City of Tampa

We are so grateful for the superior customer care and service that HRI provides for our students that require CART services. The entire team is so responsive, kind, and knowledgeable. We utilize HRI services for meeting accommodation needs in academic courses for students, as well as our large scale captioning needs for commencement. We highly recommend them. - Clair Harris, Associate Dean of Accessibility Services and Director of Student Access Services at Ringling College of Art and Design (Sarasota, FL).

Clair Harris, ABD, MSEd. Associate Dean of Accessibility Services and Director of Student Access Services Student Access Services (SAS) Ringling College of Art + Design

UTK Student Disability Services began working with HRI in Fall of 2021. The programs that they were providing CART for were intensive and I was worried that I wouldn’t find anyone at any agency qualified to take on the task. The CART writers we have worked with through HRI have been consistent, accurate and a pleasure to work with. Their response time is quick and the few times we have had hiccups they have been extremely responsive. We appreciate the professional relationship we have had with HRI and look forward to continuing our work together.

Heather Webb Coordinator for Interpreting and Speech-to-Text Services Student Disability Services The University of Tennessee

HRI-CART has been a valuable partner for us with our Real Time Captioning needs. Their customer service, personal attention, and follow through have been second to none which is essential for our needs. We have come to count on HRI-CART for the Institute's meetings, sports, and events.

James Bober Sr. Associate Director, Engineering Services University Production Services Rochester Institute of Technology

Frequently Asked Questions

Get the answers to your questions and learn more about how VRI can help you communicate effectively using sign language.

What equipment do I need to use VRI?

All you need is a device with a camera and microphone (such as a computer, tablet, or smartphone) and a stable internet connection.

How do I access VRI services?

You can access our VRI for ASL services by contacting us and scheduling a call with one of our professional sign language interpreters.

How much does VRI cost?

Our VRI services are cost-effective and the price may vary depending on the length and frequency of the call. Contact us for more information on pricing.

How long does it take to set up a VRI call?

The setup process is quick and easy. Once you contact us, we will schedule a call with one of our professional sign language interpreters at a time that is convenient for you.

Are the interpreters certified and trained?

Yes, all of our interpreters are certified and trained in American Sign Language. They are also experienced in a variety of industries and settings.

Can VRI for ASL be used in any setting?

VRI can be used in a variety of settings, including medical appointments, business meetings, legal proceedings, customer service, education, government agencies, and emergency services.

How do I know the video and audio quality is good?

Our platform uses high-definition video and audio to ensure clear communication. If there are any issues with the video or audio quality, our interpreters will work with you to resolve them.

Can I use VRI for long-term interpreting needs?

Yes, our VRI services can be used for long-term interpreting needs, such as ongoing business interactions or education.

Can I schedule a VRI call in advance?

Yes, you can schedule a VRI call in advance. Contact us to schedule a call at a time that is convenient for you.